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AI Chatbot - Prestashop Addons

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The Prestashop AI Addon includes an AI Model like OpenAI ChatGPT. Moreover, it also contains engines like GPT 4o mini & GPT 4 Turbo.
[New]The Prestashop AI Chatbot also support the popular advanced AI models like Gemini, DeepSeek and Claude.
[New]The Prestashop Live AI Chatbot comes with the features like chatbot log with all details, where store owner can see all the conversation with respect to the user.
[New]The Prestashop ChatBot also provides instant answers to the customer's general queries regarding the order, product, or any other general query.
[New]Now this AI Chatbot is enhanced with chatbot availability scheduling feature.
The Prestashop AI ChatBot Module automatically responds in your store's language and displays prices in the relevant currency. Store administrators are no longer concerned about language problems.

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62.47€
49.98€

Compatibility: Prestashop v1.7.x - v9.x.x

Latest Version: v1.3 (13-September-2026)

Sales: 25+

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Prestashop AI Chatbot Module: Virtual Shopping Assistance

AI is transforming how customers shop in this world of e-commerce. For even the simplest query, people are depending on quick, intelligent systems, which your store may now provide!

The PrestaShop AI ChatBot Module, a smart solution that provides your shop with an intelligent 24/7 virtual assistant. Built with advanced technology, this AI helper can respond to customer queries in real-time and guide them through their shopping experience, without any human support. Designed with speed, intelligence, and simplicity in mind. Hence, the Prestashop OpenAI Powered ChatBot Module will enhance your customers’ shopping experience and improve your stores’ conversion rate.

What the PrestaShop AI Chatbot Addon offers to your store

Real-Time AI Responses: Quickly provides context-based responses to queries regarding the cost, type, or stock of products.

Smart Multi-Language Multi-Currency Support: The AI chatbot will automatically identify your store’s language, and it will also show prices in the local currency of the customer. Hence, best for a store to sell internationally.

Auto Log-in and Personalised Experience

The prestashop chatbot ai module provides automatic login and logout for a secure, personalised experience. Hence, customers can now easily and safely log in to access their personalised features and order history.

Built with ChatGPT Technology: This chatbot is powered by the latest GPT model designed by OpenAI to make sure that the responses are accurate and human-like, satisfying your customers.

Real-Time Order and Product Data: Prestashop live AI chatbot Addon displays, including prices, categories, and discounts, is all fetched directly in your PrestaShop database using a secure API. Thus, all information is correct.

Online Promotion and Discounts: Show live offers, discounts, and current deals directly in chat messages. Hence, helps you sell more.

Automatic Order Information Retrieve: Prestashop AI ChatGPT ChatBot easily retrieve and displays recent customer orders with order information like ID, products, prices, status and many more.

Automatic Order Status and Tracking: Prestashop AI-Powered ChatBot Module Using OpenAI allow users to check their order status or shipment tracking directly from the chatbot using order ID lookup.

[New]Chatbot Logs: Using the current version of Prestashop AI Chatbot Module, store owners can view all AI chatbot conversations, including users’ email IDs and the responses provided.

[New]IP-Based Restriction: The Prestashop AI ChatBot Module using OpenAI allows store owners to block specific IP addresses from accessing the chatbot.

[New]Chatbot Availability Scheduling: Using the Prestashop AI Chatbot Module, store owners can schedule the chatbot’s availability based on days and times, ensuring it is active only during scheduled hours.

Benefits of the PrestaShop AI Chatbot Module

Increase Conversions: Prestashop AI ChatBot Module can be the best AI assistant for your Prestashop store. Customers get responses to their queries immediately. Hence, queries are resolved quickly, and they proceed with checkout.

Friendly Interaction: When customers ask queries, the Prestashop ChatGPT-based chatbot suggests answers and gives them a walkthrough of relevant store topics like sales, discounts, product & order details and many more instantly.

Reduce Abandonment: Rapid responses improve sales. Therefore, this module can be a game-changer for your store.

Improve Brand Image and Customer Trust: Increase your website reputation with a 24/7 AI-powered virtual assistant. Moreover, Now you can deliver instant, accurate, and personalised responses which reflect professionalism and reliability.

Save Time and Boost Efficiency: Remove the need for manual responses and reduce repetitive customer service tasks. The PrestaShop AI chatbot module automatically handles FAQs, order status inquiries, product recommendations, and general support.

About Knowband

Knowband, a leading name as an eCommerce development company, provides Prestashop plugin development services to enhance the functionality of your eCommerce stores. For providing Prestashop plugin development, we have hired experienced Prestashop developers who work with full dedication to offer Prestashop development and support services.
If there is a feature you want on your Prestashop store, chances are that a Prestashop plugin will allow you to do it, if you don't find any such plugin you can always contact us for your custom plugin development requirements.

FAQs
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Features	The Prestashop AI Addon includes an AI Model like OpenAI ChatGPT. Moreover, it also contains engines like GPT 4o mini & GPT 4 Turbo. [New]The Prestashop AI Chatbot also support the popular advanced AI models like Gemini, DeepSeek and Claude. [New]The Prestashop Live AI Chatbot comes with the features like chatbot log with all details, where store owner can see all the conversation with respect to the user. [New]The Prestashop ChatBot also provides instant answers to the customer's general queries regarding the order, product, or any other general query. [New]Now this AI Chatbot is enhanced with chatbot availability scheduling feature. The Prestashop AI ChatBot Module automatically responds in your store's language and displays prices in the relevant currency. Store administrators are no longer concerned about language problems.
Compatibility	Prestashop v1.7.x - v9.x.x
Latest Version	v1.3 (13-September-2026)

FAQs

Q 1. What is the PrestaShop AI Chatbot Module, and what does it do?

The PrestaShop AI Chatbot Module is an AI-Powered virtual assistant that responds to customer queries automatically, answers questions about product searches, order tracking, stock checks, and more. This chatbot runs 24/7, responds in real time, and works right out of your existing PrestaShop store without any coding knowledge required.

Q 2: Which AI models does this PrestaShop chatbot support?

This Chatbot supports four major AI engines: Prestashop chatbot using OpenAI ChatGPT LLM Claude (Opus, Sonnet, Haiku), Gemini (2.5 Pro, Flash, 2.0), and DeepSeek (Pro and Reasoner). You pick the model that best fits your store's needs, whether that's speed, reasoning, or multimodal capabilities. With 2026's latest GPT-5 and Gemini 2.5 Pro support now baked in, it's one of the most capable chatbot solutions available for PrestaShop right now.

Q 3: Which AI Engine uses ChatGPT in the Prestashop AI Chatbot Module

Prestashop AI Chatbot Module uses OpenAI LLM Model’s GPT 5, 5 mini GPT 4 and 4 turno as well as GPT 3 to deliver accurate answers and responsive interaction.

Q 4: Does the PrestaShop AI chatbot work for multilingual and international stores?

Yes, definitely. The chatbot automatically detects the language and currency of your shop and responds accordingly. For example, if a customer is browsing in French with euros, the chatbot will respond in French with euro pricing. There is no need to set up each language manually.

Q 5: Can customers track their orders through the AI chatbot?

Customers can check their order status, shipment updates, order ID, product details, and pricing directly inside the chat window. They just need to ask, no redirecting to separate tracking pages. It pulls live data straight from your store's backend.

Q 6: How hard is it to install and set up this PrestaShop chatbot module?

After purchase, you get a .zip file, upload it via your PrestaShop Module Manager, hit configure, and you're on the settings page. The main requirement is pasting your OpenAI API key (or whichever AI engine you choose). Most store owners are up and running within minutes.

Q 7: Is the chatbot interface customizable to match my store's design?

Yes, you can change the chatbot's background colour, chat colours, button styles, text colour, popup background, and even upload your own logo (JPG, PNG, GIF, or WEBP up to 5MB).

Q8: What is vector search in this PrestaShop chatbot, and do I need it?

For semantic search, this chatbot is using Qdrant so that the chatbot understands what customers mean, not just what they type. So instead of returning zero results for a slightly misspelt query, it finds relevant products. It's optional, but stores with large catalogues or complex product ranges will notice a real difference in search accuracy and customer satisfaction.

Q9: Can I control when the chatbot is available on my store?

Yes, the Chat Availability Scheduling feature allows you to set specific days and hours when the PrestaShop Live AI ChatBot Module is active. If your support team only operates Monday through Friday, you can schedule the chatbot to match those hours.

Q10: Does the Knowband PrestaShop AI chatbot keep a record of customer conversations?

Yes, the Chat Logs feature records every interaction, including the customer's query, their email, whether they're a guest or registered user, the AI's response, and the products shown. Store owners can review these logs to spot recurring questions, improve responses, and get a clearer picture of what customers actually need.

Q 11: Can my customers track their orders directly from chat?

Certainly, your customers can track their order information in real-time. The PrestaShop ChatBot Module retrieves real-time shipping updates and order status, all through your store's order API.

Q 12. Does it collect or store customer data securely?

Yes. Every piece of information fetched (orders or user information) is properly processed with your PrestaShop APIs. The chatbot does not store any external data, nor does it pass information outside your store system.

To understand the working of the PrestaShop AI ChatBot Addon, you can test it using the live demo option and see how it responds, tracks orders, and how it can be integrated with your store.

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Product Attributes
Features	The Prestashop AI Addon includes an AI Model like OpenAI ChatGPT. Moreover, it also contains engines like GPT 4o mini & GPT 4 Turbo. [New]The Prestashop AI Chatbot also support the popular advanced AI models like Gemini, DeepSeek and Claude. [New]The Prestashop Live AI Chatbot comes with the features like chatbot log with all details, where store owner can see all the conversation with respect to the user. [New]The Prestashop ChatBot also provides instant answers to the customer's general queries regarding the order, product, or any other general query. [New]Now this AI Chatbot is enhanced with chatbot availability scheduling feature. The Prestashop AI ChatBot Module automatically responds in your store's language and displays prices in the relevant currency. Store administrators are no longer concerned about language problems.
Compatibility	Prestashop v1.7.x - v9.x.x
Latest Version	v1.3 (13-September-2026)